An estimated 14 million people in England cannot access digital services unassisted. These people are already more likely to be living in poverty, with mental ill health and long-term conditions or disabilities. For this reason, it is important to ensure that digital healthcare services do not create further or compound existing health inequalities.
This session provides an opportunity to explore the intersectional relationship between health inequalities and the digital divide and the work taking place locally, across systems, and nationally to address the problem.
Join us to unpick work taking place in our host city, Leeds, and hear from colleagues delivering work to drive positive change but also to understand the challenges they face. We’ll discuss opportunities that system working presents for spread and scale of initiatives tackling inequality and exclusion as well as some of the partnerships and work already happening across our region.
National colleagues will bring all this together with an overview of the future direction of this work and evolving priorities around Core20Plus5 and we’ll share some tools that you can use to build inclusion into innovation and service design to mitigate excluding people from our services.
Anna Chippindale, Community Project Worker, Healthwatch Leeds
Frederike Garbi, Consultant in Public Health, West Yorkshire Integrated Care Board