Audacia partnered with Northern to deliver an AI-powered WhatsApp chatbot using natural language processing that can respond to customer requests with live train data and taxi information, with messages such as:
“When is the next train from Leeds to Manchester?”
Join us for a panel discussion to talk about how Audacia and Northern used a tailored agile project delivery approach to manage the development, testing and deployment of the natural language processing chatbot, built using Azure Cognitive Services.
We’ll cover all aspects of the project from design, through to development and QA testing, and into delivery, covering specific topics such as:
Panel:
Keith White, Head of Digital Experience, Northern
Dale Palmer, Agile Delivery Manager, Northern
Thomas Leite, Head of Delivery, Audacia
Rachel Flynn, Senior Software Engineer, Audacia
Emily O’Connor, Senior Test Engineer, Audacia
Philip White, Managing Director, Audacia
The discussion will be open to Q&A throughout.
About Northern:
Northern is a train operating company that provides services across the North of England. With over 500 calling stations, the company connects major cities like Manchester, Leeds, and Newcastle. Northern plays a vital role in the north of England by connecting tens of thousands of people by rail to work, leisure, education and more every day.
About Audacia:
Audacia is an 80-person technology consultancy, specialising in engineering, data, AI and cloud. Audacia delivers technology solutions that underpin large-scale, complex businesses in a wide range of sectors, including manufacturing, construction, finance, healthcare, marine and agriculture.
