Working to Make Every Moment Safe: Technology, culture & human-centred innovation

In this engaging session, Emma Lee explores how Flutter UKI has combined technology, immersive experiences and culture to influence behaviour and create lasting change.

Using Flutter UKI’s Customer Safety Centre of Excellence as a real-world case study, Emma shares how immersive learning and human-centred design are helping colleagues make better decisions, collaborate across disciplines and build a stronger culture of innovation.

Whether you work in technology, product, design, leadership or transformation, you’ll leave with practical insights into creating environments where technology enhances human judgement and builds a lasting culture.

Discover why the most successful organisations don’t just invest in digital capability—they invest in the people who bring it to life.

Agenda:

  • 18:00-18:15: Arrival & Welcome
  • 18:15-18:35: Working to make every moment safe: How Technology, Immersive Experiences & Culture are transforming Customer Safety.
  • 18:35-18:45: Q&A
  • 18:45-19:00: Networking & Refreshments
This event is aimed at: Digital Transformation & Change Leaders, Product Managers, UX Designers, Technology Leaders, and Training & Innovation Managers.

Speakers Include:

  • Emma Lee

    Senior Customer Safety Strategy Manager, Flutter UKI

Careers & Education UI/UX/Design Team Building & Leadership

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