Website Re-build and Re-platform: The Perfect Storm

Working through Digital Experience at Scale: Skipton Building Society’s Website Transformation

Join us for an inside look at how Skipton Building Society redefined part of its Digital landscape — not just by rebuilding their public websites, but by fundamentally transforming how digital experiences are delivered.

This wasn’t a simple platform migration. It was a strategic overhaul designed to:

• Solve critical user and business pain points
• Empower teams through modern ways of working
• Embrace cloud-native technologies and scalable platforms
• Deliver measurable impact across customer experience and operational efficiency

From product strategy and UX decisions to platform selection and go-live execution, this session shares real-world lessons, challenges, and wins. Whether you’re leading digital products, shaping customer journeys, or driving marketing innovation, you’ll hear about practical insights on how to turn transformation theory into tangible outcomes.