Is there anyone left in the country who hasn’t taken at least one Covid test? But did you spare a thought about the systems and data flows behind the scenes that made the national Covid Testing service a functioning reality? How would anyone know if the right data didn’t get from A to B? What data was really powering Chris Witty’s “…next slide please” figures?
In 2020 NHS Digital established a new IT Operations Centre and brought a team from Answer Digital to work collaboratively to build real-time system monitoring to support Live Service teams through the pandemic.
Join Christina Grant and Kate Cleal (Answer Digital Delivery Consultants) and Andrew Coates (NHSD) as we look back and reflect on how we responded to the challenges.”