Putting the human into redesigning health and care services

Event Details


Thursday 2nd May

10:00 –16:00


Co>Space North ,
Platform, New Station Street ,
Leeds , LS1 4JB



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A hands-on workshop for health and care practitioners to learn about human-centred design and serious play as tools for improving services.

Design led approaches to improving services are becoming increasingly popular in health and social care, as evidenced by NHS Digital’s recent launch of a set of design principles and a design manual for building digital services. With digital technologies having a part to play an enabler in many improvement and innovation initiatives, this workshop focuses on helping more people develop an understanding of the importance of design in the sector.

This is an essential workshop for anyone involved in improving health and care services in the NHS, third and public sectors, Led by a team of designers from the NHS and technology sectors, we will give you the opportunity to experience a variety of co-design approaches, tools and techniques that you can apply in your improvement and innovation initiatives.

Centred around the needs of users, these approaches can be blended with commonly used methodologies in health and care such as QI and service improvement. Whether you are a practitioner, improvement specialist, manager or policy person there will be something for everyone.

This event is sponsored by SPARCK.

SPARCK is the Strategic Design Consultancy of BJSS, working with ambitious brands to deliver growth and cost optimisation by designing business strategies, services and products centred around customers and users.

We bring together the best of creative design and solid tech delivery; our creatives and technologists work hand in hand and we have a common, design-thinking method that moves problems or ideas rapidly through design, test, prototype and industrialise.

SPARCK is growing fast and have over 50 creatives in 5 locations across the UK.