Have you ever found that stakeholders come to your team with solutions, not problems? And how often do you find those solutions miss the mark somehow? This is an XY problem – when someone asks you about Y, and they really should be asking about X!
Whether its requirements gathering or technical support, all too frequently we’re presented with perceived solutions, instead of the original problem. Left unchecked, it’s easy to become absorbed in meeting the specification, rather than stepping out of the box and rethinking the problem collaboratively.
• What’s the impact on your teams
• Identifying & applying analysis techniques to respond to these situations
• Educating your stakeholders to prevent it happening in future
Plus, afterwards, the speakers will be on-hand to answer questions and discuss the topic.