AI can now automate much of the admin that’s traditionally sat with Delivery Managers – status reports, chasing tickets, updating boards.
So where does that leave Delivery?
This panel starts from the premise that the admin was never where DMs added value in the first place.
The real skilled work often happens in the shadows: sorting out a dependency before it blows up, rebuilding trust after something’s gone wrong, knowing when to push and when to leave well alone.
That work is intangible, but it isn’t invisible in its effects – it’s what enables a team to deliver value in the first place.
If AI takes on the doing, what’s left isn’t a smaller version of managing. The impact and opportunity at altitude is greater than ever, leading increasingly complex, AI-connected systems of work where flow-based thinking is more valuable, not less.
Delivery leads from public sector, private sector and consultancy on:
Anyone whose job title never quite covered what they actually spend their day doing.
Principal Delivery Manager, Hippo
Principal Delivery Manager and Deputy Head of Delivery (People), Hippo
Head of Delivery, NHSE
Founder, Enable Amazing