Two things we can guarantee, you don’t know everything about your customers and you are likely not delivering anywhere near what they expect. Especially if you are a large business.
You’ll find that the customer’s motivation don’t scale up to what you think.
Vanquis Bank and Tall hope to deliver an insightful talk, one that covers our journey of discovery, new insight, looking beyond what you know and our answer to the question, what inclusivity and innovation actually means.