Join us in person for session on the changing technology and economic imperative on service management that is fundamentally transforming the way IT help desks operate in the context of health and social care and how to get
the best value from a robust enterprise service management platform.
In this event, we will:
1. Outline the changing technology and economic landscape that has caused the service management market to explode and how to you can make the most of this greenfield opportunity – as a business, professional and student
– irrespective of the industry you work with or represent.
2. Discuss expansion from help desk management to enterprise service management, including platform features and outcomes.
3. Address best practices and pitfalls to avoid and the skills and talent required to get the most value from your service management capabilities.
Chaired by Sarah Tulip, Senior Director and Head of Cognizant Leeds Delivery Centre, panellists include:
With the opportunity to revolutionise operations beyond IT into business functions such at HR, marketing, facilities, finance, etc, this event will give you rounded perspective on the trends, tech and skills in service management, supporting a community of practitioners and professionals new to the area to discuss possibilities whilst networking over drinks with peers across businesses and industry. Register now!
This event is hosted by Cognizant.