At DWP Digital we’re using technology and innovation to transform experiences for the Department for Work and Pensions’ (DWP’s) 20 million customers.
In this talk hear from Aravindhan Rajasekar, senior architect at DWP Digital, who discusses how we’re exploring the use of telemetry data in our digital services to:
• Proactively identify problems and failures in the technological estate
• Forecast demands on digital services
• Derive value and meaningful information from our digital services
• Ultimately improve customer experiences