Coding & Software Development, UI/UX/Design

Developing seamless customer experiences through Service Transformation

22nd Sep 2022 8:30am - 10:00am Hosted by Axiologik

Have you considered how creating more a more connected organisation will help you transform and evolve your customer experiences?

Customer outcomes should be at the heart of your Digital Evolution and Transformation plans. Now, more than ever, customers demand a seamless experience and expect more value from their transactions.

In this breakfast panel event, we’ll talk about how aligning software development and operations teams can help improve operating models, enable quality experiences, improve efficiencies and lower overall operating costs. We’ll share our real life experiences which have shaped our 10 point guide to Service Transformation.

Speakers:

Ben Davison is a founding director at Axiologik and specialises in delivering large-scale digital transformations in complex environments. He is an expert in the establishment of sustainable product & service-led operating models at scale, and is a true believer in the combination of user-centred design, lean ways of working and mature engineering to deliver meaningful change at pace.

Graham Whitehouse is an Associate of Axiologik and is currently supporting the UK Health Security Agency as Head of Engineering. His experience spans across many levels of leadership from Technical Director to CTO. He has a passion for technology and software production and loves a challenge particularly when it comes to supporting organisations understand new practices and the adoption and embedding of new technology.

Date: Thursday 22nd September. Doors open at 8:30am for networking and breakfast, and we’ll make a start by 9:15 am.

22nd Sep 2022 8:30am - 10:00am
Hosted by Axiologik
Axiologik office - 4 St. David’s Court, David Street, Leeds, LS11 5QA
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