Brand Relevance in the Age of Digital Disruption

How established brands stay relevant in an era of disruption from agile challenger brands, digital transformation and changing consumer expectations.

Markets are changing faster than ever. Consumer expectations continue to evolve. Digital transformation is reshaping how brands engage customers. New entrants can build loyal communities overnight, while established brands face increasing pressure to remain relevant.

For many organisations, success today is more about continually adapting, evolving and finding new ways to create value.

This CIM Yorkshire panel brings together senior marketing leaders from some incredible Yorkshire and UK-based brands to discuss how they’re navigating transformation, international expansion, responding to disruption and leading change within established organisations.

From retail and outdoor apparel to sport, utilities, and customer-owned businesses, our panel will share honest insights into the challenges of repositioning established brands while balancing commercial performance, customer expectations and long-term brand equity.

Whether you’re leading a heritage brand, scaling a growing tech business or simply looking for fresh perspectives on modern marketing, this session will provide practical lessons from marketers doing it for real

Why attend:

  • Learn how established brands are responding to disruption
  • Hear practical lessons from senior marketing leaders
  • Explore digital transformation beyond the technology
  • Understand how customer expectations are shaping strategy
  • Network with Yorkshire’s marketing community as part of the vibrant Leeds Digital Festival

Attendees will leave with:

  • Practical insights into leading marketing transformation
  • New ideas for keeping brands relevant in changing markets
  • Real examples of digital transformation in established organisations
  • Lessons from brands navigating commercial and competitive pressures
  • Fresh thinking on balancing innovation with long-term brand building
  • New professional connections across Yorkshire’s marketing community

Panel discussion themes will cover:

  • Leading through disruption, digital transformation and changing consumer expectations.
  • Reinventing established brands
  • Digital transformation that delivers commercial value
  • Competing in crowded markets
  • Responding to changing customer expectations
  • Leading organisational change
  • Future trends shaping established brands

Our panellists:

Lawrence Christensen: Head of Innovation (Fashion, Home & Beauty), Marks & Spencer.

Sharing insights into transforming one of the UK’s best-known retail brands through operational excellence, customer experience and digital innovation.

Daniel Matson: Commercial Director, Yorkshire County Cricket Club.

Discussing how one of Yorkshire’s most recognisable sporting organisations continues to evolve its commercial strategy, engage new audiences and strengthen its brand – moving from local club to global sports and hospitality brand.

Clare Grimshaw: Senior Marketing Manager, Craghoppers.

Sharing lessons from building relevance for an established outdoor apparel brand through omnichannel marketing, brand storytelling and evolving customer expectations.

Ed Sutcliffe: Managing Director, Met Marketing Recruitment

Event schedule:

  • 1:30 pm Registration open, networking & drinks/snacks
  • 2:00 pm Welcome from CIM Yorkshire
  • 2:05 pm Sponsor introduction – MET Marketing
  • 2:10 pm Panel introductions
  • 2:20 pm Panel discussion – Part One
  • 2:55 pm Panel discussion – Part Two
  • 3:30 pm Audience Q&A
  • 4:00 pm Networking & drinks
  • 4:30 pm Close
This event is aimed at: Tech/digital marketers, tech product managers / product marketing, business owners, commercial directors, brand directors, agency leaders, CIM Members, marketing students and graduates
Careers & Education Marketing & PR Team Building & Leadership

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