What is the Digital Knowledge Exchange?/ Customer Service in a Digital Age

Event Details

When

Tuesday 24th Apr - Tuesday 24th Apr
9:30 am - 12:30 pm
2018-04-24 09:30:00 2018-04-24 12:30:00 Europe/London What is the Digital Knowledge Exchange?/ Customer Service in a Digital Age Duke Studios, 3 Sheaf St, Leeds LS10 1HD, UK

Where

Duke Studios, 3 Sheaf St, Leeds LS10 1HD, UK

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Cost

FREE Book my ticket

A fully-funded digital masterclass for eligible SMEs in the Leeds City Region

This workshop will look at the various online platforms like chatbots, online ticketing and social media available to create an engaging customer experience. Delivered by Pascal Fintoni, this session will provide you with the best tools for delivering exceptional customer service on a digital level.

Our expert trainer will be on hand to deliver a workshop that will teach you practical and useful tips which you can implement straight away in your business.

Booking

Places are on a first come first serve basis and ERDF eligibility criteria will apply. Once you have completed your form via the Book My Ticket link, an email will be sent with a link to an online eligibility checker. Please ensure this is completed prior to the event.

What is the Digital Knowledge Exchange?

Invest in Knowledge..
We help small to medium sized businesses grow. The Digital Knowledge Exchange Service offers a series of fully funded digital masterclasses, conferences, mentoring and digital audits to SMEs across the Leeds City Region. The aim of this project is to assist SMEs across the entire Leeds City Region to invest in digital technologies, improve their digital knowledge and achieve digital maturity as they scale up and grow. This service provides entrepreneurs and managers access to knowledge, expertise and advice on deploying digital solutions to help develop their business.

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